Emergency Plumbing Checklist: What to Do Before the Plumber Arrives

Nobody plans for a plumbing disaster, but they sure have a way of showing up when it’s least convenient. When the unexpected hits, whether it’s a burst pipe, an overflowing toilet, or a mystery leak, you don’t have to stand there helpless. The truth is, what you do in those first few minutes before the plumber arrives can make a huge difference in how much damage you’re left with (and how stressful the whole thing feels).

So, what should you actually do while you’re waiting for King Rooter & Plumbing to get to your door? Here’s a real-world checklist, with practical steps and the reason why each one matters.

Cut Off the Water Supply

The first thing you need to do is stop water from entering the problem area. Find the shut-off valve closest to the leak, such as under a sink or behind a toilet. If you cannot find a local valve, use the main shut-off for your entire house. This valve is usually located in a basement, crawl space, or outside where the main water line enters your home. Turning off the water keeps the situation from getting worse.

Focus on Safety Around Electricity

Water and electricity together can be dangerous. If you see water close to outlets, cords, or your breaker panel, do not touch anything electrical. If you can safely access your breaker, turn off power to the affected area. If the leak involves your water heater, turn off the power for electric units at the breaker or close the gas valve for gas models. Making things safe should always be your top priority.

Keep Water from Spreading

After the water is off, take steps to keep it from reaching other parts of your home. Use towels to soak up what you can, and set out buckets or containers to catch any drips. If you have a wet/dry vacuum, use it to collect standing water. The goal is to limit water damage to floors, walls, and belongings.

Drain Leftover Water from Pipes

There will still be water sitting in your pipes after you turn off the supply. Open up all cold water taps and any outside spigots to help drain out what remains. This reduces pressure in the system and keeps any leftover water from leaking in new spots. If the water heater is involved, make sure it is turned off before you open any hot taps.

Make the Area Easy for the Plumber to Access

Time matters in an emergency. Clear a path by moving furniture, rugs, or anything valuable away from the leak.

Keep pets and kids out of the area so your plumber can get right to work when they arrive. A clear workspace means a faster fix (and less chance of tracking water all over the house).

Document What’s Happening, But Only If It’s Safe

This might feel like the last thing on your mind, but taking photos or short videos helps with insurance and can make repairs quicker.

If you can, snap a few pictures of the leak, the area affected, and anything that’s been damaged. Jot down any weird noises or when you first noticed the issue. Your plumber (and your insurance) will appreciate the extra info.

Do Not Use Plumbing Fixtures

It’s tempting to flush the toilet or run the dishwasher “just one more time.” But trust us: even a small amount of extra water can turn a minor leak into a bigger mess. Wait for the plumber’s okay before you use sinks, toilets, or appliances again.

Be Ready for the Plumber

Before your plumber arrives, make a list of any details you want to mention or questions you have. This helps your plumber get started quickly and ensures nothing important is missed.

When You Need Help, Call King Rooter & Plumbing for Trusted Plumbing Services

If you find yourself in a plumbing emergency, the most important thing is to act quickly and stay safe. When you’re ready for professional plumbing repair, King Rooter & Plumbing will walk you through what happens next, answer your questions, and handle the repairs with care.

Whether you’re dealing with a leak, a clog, or any sudden plumbing trouble, call King Rooter & Plumbing. Our team will help you get your home back to normal as soon as possible.